Frequently Asked Questions

What products do you offer?

We offer a wide range of travel apparel and accessories, including T-shirts, mugs, tote bags, stickers, and many other amazing products.

What locations do you ship to?

We currently ship only to the United States. We hope to add more locations soon.

What is the shipping cost?

We offer free shipping for all orders within the United States.

When will you ship my item?

All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic priority shipping takes 2-3 business days.

How can I track my order?

You will receive a tracking number by email once your order has been shipped. You can use this number to track the delivery of your order.

Can I return an item I purchased from Dandy Nomads?

Items purchased from Dandy Nomads are custom-made and printed just for you. Returns are offered for defective items only.

We have a 30-days return policy. If a product gets damaged or was faulty upon a delivery, we offer 100% refund.

To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.

For returns, please email payments@dandynomads.com with the subject "Returns" and include your order number, name and the reason for the return.

When will I receive my refund?

When returned item is received and inspected, you will receive a confirmation email, notifying about the status of the refund. If the refund is approved, then it will be processed and a credit will automatically be applied to your credit card or original payment method shortly after.

If you haven’t received confirmation after 14 days, please contact customer service with your proof of return and a list of the items returned.

How do I find out more about the item I want to buy?

We explain more about our products on each item’s page. If you do have any other questions, please contact us at letstalk@dandynomads.com and we will be happy to advise you. 

How can I contact you? 

If you have any questions or feedback, please don't hesitate to email us at letstalk@dandynomads.com. We're here to help and would love to hear from you!